1. General Provisions
These Terms and Conditions (the “Terms”) govern the use of the website www.greygeo.com, the placement of orders, the purchase of goods, and the relationship between users of the Website and Individual Entrepreneur Zinaida Amoeva (Identification Number: 302359418; registered address: 43 Paliashvili Street, Tbilisi, Georgia; hereinafter referred to as the “Company”).

By using www.greygeo.com, browsing its pages, placing an order, or making a payment, the User confirms that they have carefully read these Terms, understand their content, and accept them in full without limitation or reservation.

If the User does not agree with these Terms, in whole or in part, the User must immediately discontinue use of the Website.

The Company may amend, supplement, or update these Terms at any time without prior notice to Users. The revised version shall become effective upon publication on www.greygeo.com, unless otherwise stated in the revised version.
The User is responsible for periodically reviewing the current version of these Terms.

2. Definitions
For the purposes of these Terms, the following definitions shall apply:
“Website” means the online store available at www.greygeo.com.
“Company” means Individual Entrepreneur Zinaida Amoeva (Identification Number: 302359418).
“User” means any individual or legal entity using the Website for any purpose.
“Customer” means a User who has placed an Order through the Website.
“Goods” means any products offered for sale on the Website.
“Order” means a request submitted by the User through the Website to purchase Goods.

3. Company Information
The seller of the Goods offered on www.greygeo.com is:
Individual Entrepreneur Zinaida Amoeva
Identification Number: 302359418
Registered Address: 43 Paliashvili Street, Tbilisi, Georgia
Official Website: www.greygeo.com
Support Email: greysupport@gmail.com

4. Use of the Website
The User may use the Website solely for lawful purposes and solely for personal review of the Goods or their purchase.

By using the Website, the User agrees to comply with the laws of Georgia and these Terms.

The User must not:

• use the Website for any unlawful activity;
• interfere with the operation of the Website;
• attempt to gain unauthorised access to the Website’s servers or software;
• distribute malware, viruses, or any other harmful code;
• use automated means to collect information from the Website;
• place an excessive load on the Website’s servers;
• use the Website in any manner that may disrupt its normal operation.

The Company may, without prior notice, restrict or terminate the User’s access to the Website if a breach of these Terms is detected.

5. User Registration
Depending on the functionality of the Website, registration may or may not be required to place an Order.

The User must provide only accurate, current, and complete information.

The Company shall not be liable for any consequences resulting from the User providing incorrect or incomplete information.

Where registration is available, the User is solely responsible for maintaining the confidentiality and security of their account credentials.

All actions performed through the User’s account shall be deemed to have been performed by the User.

6. Placing an Order
By placing an Order on the Website, the User confirms their intention to purchase the selected Goods.

After an Order has been placed, the Company may:

• confirm the Order;
• request additional or clarifying information;
• decline to fulfil the Order in the circumstances set out in these Terms.

The Company may cancel an Order if:

• incorrect contact details have been provided;
• the Customer cannot be contacted;
• the Goods are out of stock;
• a technical error has occurred in the displayed price;
• an error has been identified in the product description;
• other circumstances prevent the Order from being fulfilled.

If a paid Order is cancelled, the Company shall refund the amount received using the original method of payment, unless otherwise agreed by the parties.

7. Payment
The price of each item is displayed in the relevant product listing on the Website.

Payment shall be made using the methods available on the Website at the time the Order is placed.

An Order shall be deemed accepted only after successful confirmation of payment or, where another
payment method is selected, after confirmation by the Company.

The Company does not store full payment card details of Users.

Payments are processed by the relevant third-party payment service providers.

The Company shall not be liable for disruptions, failures, or delays caused by banks, payment systems, or payment processing centres.

8. Prices
The Company may change the prices of Goods at any time without prior notice.

Any price change shall not apply to Orders that have already been paid for.

Despite the Company’s efforts to ensure the accuracy of information, technical errors may occur on the Website.

If an obvious error is identified in the price or description of Goods, the Company may cancel the Order before delivery to the Customer, provided that the User is notified.

9. Product Availability
Information regarding the availability of Goods on the Website is provided for informational purposes only.

The Company does not guarantee the continuous availability of any Goods.

If, after an Order has been placed, the Goods are found to be unavailable, the Company shall notify the Customer as soon as reasonably possible.

10. Delivery
Delivery shall be carried out using the methods specified on the Website.

Delivery times are estimates only and may vary depending on the delivery region, the performance of transport or courier companies, weather conditions, public holidays, and other circumstances beyond the Company’s control.

The risk of accidental loss of or damage to the Goods passes to the Customer upon delivery of the Goods to the delivery service or directly to the Customer, unless otherwise required by applicable law.

The Customer must provide an accurate delivery address and current contact details.

The Company shall not be liable for delivery delays caused by inaccurate information provided by the Customer or by the actions or omissions of transport or courier companies.

11. Returns, Exchanges, and Replacements
All Goods offered on www.greygeo.com are sold by Individual Entrepreneur Zinaida Amoeva on a final-sale basis.

By placing an Order, the User confirms that they have carefully reviewed the product description, specifications, price, production time (if applicable), payment terms, and delivery terms.

Once an Order has been placed and paid for, no refund, return, exchange, or replacement initiated by the Customer shall be available.

The Company does not accept Goods for return for any reason, including but not limited to:

• a change of mind regarding the purchase;
• an incorrect choice of Goods;
• a change in personal circumstances;
• the Goods not meeting the Customer’s subjective expectations;
• a change in taste or preference;
• no longer requiring the purchased Goods.

All sales are final.
The Customer accepts these conditions at the time the Order is placed.

12. Privacy Policy
The Company respects the User’s right to privacy and takes appropriate measures to protect personal data in accordance with the laws of Georgia.

When an Order is placed, the Company may collect the following information:

• first name;
• last name;
• telephone number;
• email address;
• delivery address;
• Order information.

The Company uses personal data solely for the following purposes:

• processing Orders;
• delivering Goods;
• communicating with the User;
• complying with legal requirements;
• accounting and record-keeping;
• improving service quality.

The Company does not sell or disclose personal data to third parties except where required by law or necessary to fulfil an Order, including disclosure to payment service providers or delivery companies.

Personal data shall be retained only for as long as necessary to achieve the purposes for which it was processed or to comply with legal requirements.

After the relevant retention period expires, the data shall be securely deleted or anonymised.

13. Intellectual Property
All materials available on www.greygeo.com, including but not limited to:

• the logo;
• trade name;
• photographs;
• product images;
• graphics;
• design elements;
• written content;
• product descriptions;
• software code;
• Website structure;
• interface elements;

are the intellectual property of the Company or are used by the Company on a lawful basis.

Any use of Website materials without the Company’s prior written consent is prohibited.

In particular, the following are prohibited:

• copying Website materials;
• publishing Website materials on other websites;
• altering images;
• using product photographs;
• selling Website materials;
• distributing Website materials;
• creating derivative works.
• Any breach of this section may result in liability under the laws of Georgia.

14. Acceptable Use
The User agrees to use the Website only in a lawful manner.

The following activities are prohibited:

• disrupting the operation of the Website;
• interfering with server functionality;
• using automated software to collect information;
• circumventing technical restrictions;
• using malicious software;
• obtaining unauthorised access to information;
• using the Website for fraudulent activity;
• infringing the rights of third parties.

The Company may, without prior notice, restrict or terminate the User’s access to the Website if such conduct is detected.

15. Limitation of Liability
The Company takes reasonable measures to ensure the proper operation of the Website but does not guarantee uninterrupted or error-free availability.

The Company shall not be liable for:

• temporary unavailability of the Website;
• technical errors;
• software errors;
• Internet service disruptions;
• actions or omissions of telecommunications operators;
• actions or omissions of payment service providers;
• actions or omissions of banks;
• actions or omissions of courier or delivery services;
• delivery delays;
• inability to use the Website due to circumstances beyond the Company’s control.

To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect or consequential loss suffered by the User, including:

• loss of profit;
• loss of revenue;
• loss of business reputation or goodwill;
• loss of business opportunities;
• loss of information or data;
• loss of anticipated savings or other expected benefit;
• any other financial or property-related loss.

The Company does not guarantee that product photographs will precisely match the actual appearance of the Goods, as colours and shades may vary depending on screen settings, lighting, and the characteristics of the User’s device.

16. Force Majeure
The Company shall not be liable for any total or partial failure to perform its obligations where such failure results from events of force majeure.

Such events include, but are not limited to:

• natural disasters;
• earthquakes;
• fires;
• floods;
• wars;
• terrorist attacks;
• civil unrest;
• epidemics;
• pandemics;
• power outages;
• decisions or actions of public authorities;
• disruptions to communication networks;
• any other circumstances beyond the Company’s reasonable control.

Deadlines for the performance of obligations shall be extended for the duration of such circumstances.

17. Breach of These Terms
If the User breaches these Terms or uses the Website in a manner contrary to the laws of Georgia, the Company may, without prior notice, take any action it considers necessary to protect its lawful rights and interests.

In particular, the Company may:

• place temporary restrictions on or completely terminate the User’s access to the Website;
• refuse to accept or fulfil any Order;
• cancel an Order before dispatch;
• suspend or block the User’s account, if account functionality is available;
• block access from a specific IP address;
• contact hosting providers, internet service providers, or other competent persons to prevent unlawful activity;
• refer the matter to law enforcement authorities or the courts.

The use of any one of these measures shall not prevent the Company from exercising any other remedies available under the laws of Georgia.

18. Assignment of Rights and Obligations
The Company may transfer, assign, subcontract, or otherwise dispose of all or part of its rights and obligations under these Terms to third parties without obtaining additional consent from the User, provided that such transfer does not contravene the laws of Georgia.

The User may not transfer or assign their rights or obligations under these Terms to any third party without the Company’s prior written consent.

19. Severability
If any provision of these Terms is found by a court or other competent authority to be wholly or partially invalid, unlawful, or unenforceable, the validity of the remaining provisions shall not be affected.

All remaining provisions shall continue in full force and effect.

If an invalid or unenforceable provision can be made valid or enforceable by deleting part of it, that provision shall apply with such modification as is necessary to reflect, as closely as possible, the original intent of the parties.

20. Amendments to These Terms
The Company may amend, supplement, remove, or update these Terms at any time without prior notice to Users.

The revised version shall become effective upon publication on www.greygeo.com unless a different effective date is expressly stated in the revised version.

Continued use of the Website after publication of any amendments constitutes the User’s full and unconditional acceptance of the revised Terms.

If the User does not agree with the amendments, the User must discontinue use of the Website.

21. Entire Agreement
These Terms constitute the entire agreement between the User and the Company regarding use of www.greygeo.com, the placement of Orders, and the purchase of Goods.

These Terms supersede all prior oral or written understandings, representations, correspondence, agreements, or arrangements between the User and the Company concerning the matters governed by this document.

22. Disclaimer of Warranties
The Company takes reasonable steps to ensure that information on the Website is accurate and up to date; however, the Company does not warrant that:

• the Website will operate continuously or without error;
• all information will always be fully current;
• the Website will be free from technical defects;
• operation of the Website will not be temporarily suspended for technical reasons.

The Company may, at any time and without prior notice, change the range of Goods, prices, descriptions, photographs, specifications, Website content, and any other materials.

23. Electronic Communications
By using the Website and placing an Order, the User agrees to receive electronic communications relating to the processing and fulfilment of the Order, including Order confirmations, payment notifications, delivery notifications, Order status updates, and other communications necessary for the Company to perform its obligations.

Such communications may be sent by email, SMS, or any other means of communication provided by the User when placing the Order.

24. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Georgia.

All disagreements, claims, and disputes between the User and the Company shall first be resolved through good-faith negotiations.

If the parties are unable to reach an agreement, the dispute shall be submitted to the competent court of Georgia at the place of registration of the Company, in accordance with applicable Georgian law.

25. Contact Information
For questions relating to use of the Website, the placement of Orders, these Terms, or any other matter, the User may contact the Company using the following details:
Individual Entrepreneur Zinaida Amoeva
Identification Number: 302359418
Registered Address: 43 Paliashvili Street, Tbilisi, Georgia
Official Website: www.greygeo.com
Email: greysupport@gmail.com

26. Final Provisions
By using www.greygeo.com, the User confirms that they:

• have carefully read these Terms and Conditions;
• fully understand their content;
• accept all provisions of these Terms without exception or reservation;
• agree to comply with these Terms and the applicable laws of Georgia.

If the User has any questions regarding these Terms, the User may contact the Company for clarification before placing an Order.

This document shall become effective upon publication on www.greygeo.com and shall remain in force until replaced by a new version adopted by the Company.